Office Manager – Full time or Part time
We are looking for an exceptionally organised and technically minded Office Manager to join the team at a beautiful country estate just outside of Hertford. This is a varied and hands-on role sitting at the heart of the Estate’s day-to-day operations, providing vital administrative and technical support. They are open to either full time or part time (minimum of 30 hours for part time).
The successful candidate will be a calm and capable professional who thrives in a dynamic environment, is comfortable working closely with and at all levels in the organisation and takes genuine pride in keeping things running smoothly behind the scenes. This is a rare opportunity to become a trusted member of a small, dedicated team managing a significant and growing estate business.
MAIN RESPONSIBILITIES
General
- First point of contact for phone calls, visitors and deliveries
- Manage the Estate Office inbox and distribute postal deliveries
- Procure office supplies and code relevant invoices
- Manage office service contracts
- Make meeting arrangements
- Maintain a tidy office and liaise with cleaners and other contractors relating to the office
- Send the weekly team email of duties and absences
- Ensure office notices remain up to date
Central Coordination
- Manage the Central Calendar and ensure it is kept up to date with all relevant internal and external dates
- Arrange and coordinate multi-team meetings
- Assist the Executive Trustee-Director with his meeting organisation, including Board meetings
- Co-ordinate out-of-hours rosters
- Arrange all-team training courses and Estate-wide inspections
- Carry out contractor onboarding and updates for office-based or Estate-wide contractors
- Monitor the contractor database to ensure consistency of records between teams
- Co-ordinate staff birthday and anniversary recognition
Health & Safety
- Support day-to-day health & safety compliance, including office procedures and DSE checks.
Technology
- Act as the first point of contact for IT queries, working closely with external providers.
- Lead on cyber security awareness, GDPR compliance and practical staff training.
- Keep AV, VC, phone directories and shared digital resources running smoothly.
- Champion best practice across Microsoft 365, SharePoint, Planner, To Do and emerging apps such as Power Automate.
- Identify smarter ways of working through new technology, automation, AI tools and improved systems.
- Develop and manage JotForm, HubSpot and other central business platforms.
- Manage software subscriptions, group contracts and technology processes for starters and leavers.
Security
- Oversee access control, CCTV, alarms, keys, passwords and security records.
- Research and recommend improved systems where needed.
Other
- Hold responsibility for Office and IT budgets.
- Provide trusted administrative support to the Executive Trustee-Director.
- Support Divisional Coordinators with cover when required.
- Take on varied duties in line with the needs of the role.
Essential
- Proven experience in a similar office management, coordination or operations role.
- Highly organised, calm under pressure and confident juggling multiple priorities.
- Strong technical confidence, with a genuine interest in systems, software and cyber security.
- Quick to learn new platforms, solve problems and spot opportunities to improve how things work.
- Flexible, proactive and collaborative, with a positive team-first approach.
What’s in It for You
Alongside a competitive package, the Estate offers generous employment policies, professional development and the chance to play a key role in a high-performing, supportive team.
- Salary: £35,000–£40,000 DOE
- Hours: 9:00am–5:30pm, with some flexibility required
- Pension: 7% employer contribution
- Benefits: Private healthcare, life assurance, gym discounts, retail savings and employee support via Sage
- Setting: A rare opportunity to join a well-established estate in the Hertfordshire countryside with a long-term, people-first culture
Please note: Due to high application volumes, only shortlisted candidates will be contacted.
